Helping Hand accessibility card

by | Mar 6, 2018 | News, Support

Accessibility card removes the need for explanations

The Helping Hand accessibility card has been developed by one of the UK’s bus companies, to allow passengers who need some assistance to communicate with the driver, without having to verbally explain their disability. The pioneering card has been developed in partnership with user groups and charities, and is designed to address the fact that many disabilities are not immediately obvious.

Rather than labelling a customer’s condition, bespoke messages on the cards focus on the type of help required, such as:

• Please be patient if I’m confused

• Please wait until seated

• Please speak clearly, I lip read

• Help count my change

• Please lower the step

• Priority seating required

Independent Living Find out more here